This document is designed to help advise customers who have direct access to an Enlighted Manage, Manage in the Cloud, or Enterprise Energy Manager, for setting up Demand Response (DR) when your power company schedules a DR.
Enlighted’s Demand Response (DR) allows customers to self-administer power management and power reductions when a local power emergency is announced. The Demand Response document outlines the steps within a client Manage system to enable a power override event and ensure reduced power during such events.
Refer to Configure Demand Response and Holiday Behavior and Schedule Demand Response and Holiday Overrides
Schedule Demand Response
The process to set up a DR event is described below.
- Navigate to Administration > Override Schedules

- Click Add Override.

- A New Override pop-up is displayed.
- Fill in the following information (Use the information as provided by PG&E)
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Event Type: DR
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Description: Enter title and Event Date (for example, XYZ Demand Response 9-8-23)
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Pricing (per kWh): Enter the Country’s average price per kWh (for example: .35)
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Duration (min): Enter the length of Demand Response (for example, 180 (3 hours = 180 mins)
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Start Time: Enter Date and military time of when you want the Demand Response to get initiated (for example, 2023-09-08 17:00:00)
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Override Level: Enter Low or Moderate (Usually the time of day based on how the impact would be, decision made by the customer).
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Status: Scheduled
- Click Assign Facility. In the facility tree that pops up, select the required buildings that show (DR) (for example, sanity_building DR) next to the customer building name (for example, EM_sanity_cve).
Note: The Client Admin setting up a DR must choose the specific floors and areas to ensure reduced power or cessation occurs for the listed locations.

- Click Save to initiate Demand Response.
- Follow the above process for all customer building EMCs.
NOTE 1: If, for some reason, you need the Demand Response to end early, cancel DR, and everything will go back to normalcy before the scheduled end.

NOTE 2: Customer Demand Response buildings are not decided at construction and may periodically change. So, the management must perform an audit every quarter or year. The audit must include renaming the building name to include “DR” on the EMCs supposed to use Demand Response. Please obtain the current list of registered buildings from your energy provider.
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