Configuring Authentication for Email Server (New UI)

Overview

Due to Microsoft's decision to deprecate SMTP basic authentication, we now offer OAuth2 as an alternative authentication mechanism for Microsoft Exchange users. The SMTP basic authentication will still be available for existing users who prefer it.

To receive notifications for scheduled and critical events, users will need to configure their email server. Manage supports two types of email server configurations: OAuth2 and Basic authentication.  

Configuring Authentication for Email Server

To configure your email server parameters and start receiving notifications of scheduled and critical events, follow these steps:

1. Toggle the New User Experience button. In case you don't see the toggle button to switch between the New UI and Classic UI, please reach out to Enlighted Support to enable it for your Manage application.
2. Navigate to Administration > System Management > Email Configuration.
3. Configure the email server parameters based on the chosen authentication method.
   1. For Microsoft Exchange OAuth2 Authentication, type your email address to receive notifications.
   2. If using SMTP Basic authentication, type the Host, Port, User email address and password, Protocol, Authentication, and select supported Encryption.

Microsoft Exchange OAuth2 Authentication  

Microsoft Exchange OAuth2 authentication is available in Manage v4.11 and higher. If you are using OAuth2 authentication, obtain the following details from your IT department or refer to the server's documentation to find the authentication settings.

• User's email address to configure in OAuth2. 
• Client Id: A unique identifier assigned to your application.
• Client Secret: A secret key that authenticates your application.
• Tenant Id: A unique identifier assigned for your organization.
• Scope: User level access for your application. 

SMTP Basic Authentication  

If you are using the SMTP Basic configuration, obtain the following details from your IT department, or refer to the server's documentation to find the authentication settings.

• Host: Email server domain address, for example, smtp.enlorg.com
• Port: Port number, for example, 993 for secure and encrypted email connections.
• User:  User email address and password for receiving notifications.
• Protocol: Type of protocol supported, SMTP (Simple Mail Transfer Protocol) or SMTPS (SMTP Secure)
• Authentication: User's identity and access verification.
• TLS Enabled: Security setting for TLS (Transport Layer Security) encryption for enhanced privacy.

4. Click on the Save button.

You have successfully configured your email server. To configure email notifications, you may need to toggle back to the old UI and refer to the article on Configuring Email Notifications.