Managing Accounts and Admin Tasks

For Partners and Customers.

Users with no administrative privileges will see the following options when you click the user profile down arrow in the navigation bar's right corner.

  • My Account – View and edit your user profile settings. Here you can change your username, email, and password.
  • Contact Us – View sales and customer service contact information.
  • Terms of Service – Review service contract details.
  • Help - Opens links to the Space User Guide help pages, and you can review or search through what you are looking for.
  • Sign Out – Log out of the application.

Changing Account Details

The My Account settings allow you to view and edit your preferences. Here you can edit your username, email, and change your password, specify language preference and measurement units. Click the user profile down arrow in the navigation bar's right corner and click My Account from the drop-down list. In the My Account window that is displayed, make updates, and click Save Change.

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To change the default password, click the Change Password button.

For a secure password, passwords must have at least eight characters, including one number, one lowercase, one uppercase, and one special character.

Please enter your current password, your new password, re-enter your new password again to confirm it, and then click Save Password.

Managing Admin Settings

If you are an administrator, you will see an additional option, Admin Settings, under your user profile. Administrators have privileges such as annotating spaces and managing user accounts. The Admin Settings under your account becomes visible only when you are logged in as an administrator. As an administrator, you are responsible for annotating spaces to a space category and department. You can add users to the application and create additional administrators for your organization.

 

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Annotating Spaces Using Space Configuration Editor

For Partners and Customers.

Spaces are areas on a floor that are defined with virtual boundaries. During Space application setup, an Enlighted administrator will create space boundaries and specify categories and departments across the organization based on an administrator's guidance.  

For example, space categories can be defined as a laboratory, open office, conference rooms, etc. The department is assigned based on which business units use the space, typically engineering, sales, marketing, etc. Consequently, for each department, managers can monitor and measure the current usage and make operational changes to improve space efficiency and ensure optimal space utilization.

The floor plan map spaces can then be annotated by an administrator with a category and department based on the type of space and how it is being used.  

Annotating spaces to a category and department include the following steps:

  1. Click the down arrow in the top right corner and navigate to Admin Settings.
  2. Select Space Configuration Editor.
  3. In the left panel, select an organization from the drop-down list.
  4. Select a region or campus, building, and a floor to view the floor plan. The shaped rectangles, polygons on the floor plan denote spaces with unique identifiers.
  5. Hover and click over a space on the floor plan.
  6. In the right Edit panel, enter the following information in the fields.
    1. Enter an ID Name to associate with space.
    2. Choose a Category and Department from the drop-down menu.
      Note: If Categories or Departments are not listed in the drop-down, contact Enlighted Customer Support.
    3. Enter comments, if any.
    4. Check one of the following options:
      Exclude – Exempt monitoring space if space or room is vacant or rarely used.
      Open Space – Classify long corridors, lobbies as Open spaces.
  7. Click Save.

If needed, adjust the floor plan's opacity, sensors, and space categories on the floor plan for better visibility by dragging the slider on each item. To measure the utilization of spaces, repeat the above steps until all floor plan spaces are assigned to a category and department.

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After all, spaces are annotated with a category and department; the Space application color-codes the floor plan spaces to indicate their status, based on the data collected and available in the cloud database.

  • Green: All spaces on the floor plan have been saved with a Name, Category, and Department.
  • Yellow: The spaces on the floor plan are missing at least one of the following: Name, Category, or Department.
  • Red: The number of sensor count between the Space application and data stored in the cloud database does not match. Click the Save button in the Edit panel to save the space again. When spaces are saved, the database's sensor count is updated with the sensor count in the application. By saving space, the space color should turn from red to yellow or green.
  • Black: Space has not been saved on the floor plan. Save the space so the application can track occupancy and utilization.

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Creating a New User

For Partners and Customers.

You can add new users and update existing user information. Select unique usernames to identify users and allow access to Space. User names can be in the form of any string, and passwords must have at least eight characters, including one number, one lowercase, one uppercase, and one special character. As an administrator, you can add users to the application and create additional administrators for your organization. To create an SSO user, refer to the Creating a New SSO User.

Note: To create a new user, you must be logged in as an administrator.

To create a new user:

  1. Click the down arrow in the top right corner and navigate to Admin Settings.
  2. Select User Management.
  3. Select an existing organization from the drop-down.
  4. Select a user name from the Users drop-down or enter new user details in the fields.
  5. Choose the appropriate button to enable user status. The following two types are defined:
    • Active User – Users can access all functions of the Space application.
    • Inactive User – Users do not need to have access to the Space application.
  1. Choose the appropriate button to enable the user role. The following two user roles are defined:
    • User – A user with this permission can access all functions of the Space application.
    • Admin – This user can manage and view all users in the organization and assign administrator roles for other users in the organization.
  1. Click the Create button.

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After users are added to the system, you can update the information. To update existing user details, log in with an admin-enabled role and navigate to Admin Settings > User Management. Select the organization and an existing user from the drop-down menu. In the display shown above, edit the fields and click the Update button.

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Creating a New SSO User

For Partners and Customers

If your administrator has set up Single Sign-on (SSO) authentication for your organization, you can add SSO users. SSO is only available when your domain is registered in the Space application back end. To enable or disable SSO, please have your System Administrator contact Enlighted Support.

You must be logged in as a Space administrator to create a new user.

  1. Click the down arrow in the top right corner and navigate to Admin Settings.
  2. Select User Management.
  3. Select an existing organization from the dropdown list in the left panel.
  4. Select an existing user name from the User's dropdown list. If you are adding a new user, select Add New User.
  5. Check the Create SSO User check box. When this is checked, the Email, Password, and Confirm Password fields will be grayed out. The password will be system generated for an SSO user.
  6. Enter the user’s email address in the User Name field to validate the user on the authentication site.
  7. Choose the appropriate button to enable User Status. The following two types are defined:
    • Active User – Can access the Space application.
    • Inactive User – Cannot access the Space application.
  8. Choose the appropriate button to enable a User Role. The following two user roles are defined:
    • User – Can access all features in the Space application, except admin functions.
    • Admin – Manage, view users and assign admin roles to other users.
  9. Click the Create button.

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