FAQs

Sensor FAQs

• Gen 5 Sensors (SU-5E) FAQs
• High Bay/Ruggedized Sensors (SU-5S-H, SU-5S-xRx) FAQs
• Sensor (SU-5E) Hardware FAQs
• Surface Sensor (SU-5i-USB) FAQs
• Two-wire Sensors (KIT-SU-5E-D, SU-5S-2W-H, SU-5S-2W-xRx) FAQs
• Fixtureless Sensors FAQ

See all 12 articles

Device FAQs

• Control Unit FAQ
• Driver/Dimmer FAQ
• Cables FAQ
• Gateway FAQ
• Switches FAQ
• Plugload FAQ
• BACnet FAQ
• Contact Closure FAQ

Manage FAQs

• Incident Notification: Kafka Based System Outage Thursday, Oct 27th, 2022
• Manage FAQ
• Quick Daylight Response FAQ
• Demand Response FAQ
• Adobe Flash Support FAQ
• Astronomical Clock FAQ

See all 7 articles

Area Occupancy FAQs

• Area Occupancy FAQ

API FAQs

• APIs FAQ

Troubleshoot Devices

• Troubleshooting Power Cycle for Hung Gateway
• A Gateway has no Communication
• A Fixture has no Communication