Manage Release Notes

Audience

The purpose of this article is to provide detailed release notes for Manage software releases. This document is intended for Enlighted’s partners and customers.

Please submit a ticket to Enlighted Support for any Manage-related software upgrade. The Support team will either send you the Manage 4.4 release Debian file or perform the system upgrade.

Manage 4.4.0 - Released for General Availability on 07/11/2022

Caution: Please read before proceeding.

  • Manage 4.4.0 requires an OS upgrade to Ubuntu 18.04; contact Enlighted Support to perform this upgrade.
  • E-Cloud Sync will break upon upgrade to Ubuntu 18.04. If you are connected to e-cloud, please contact Enlighted Support for upgrade.
  • Gateway version 2.6.x and earlier are incompatible with Manage 4.4.0; the Gateway firmware version must be upgraded before performing any Manage updates.

New Features:

  • User can Recall the Preset Scene Color with API. Each light assigned to a scene will go to its predefined light level when lights are switched on. 
  • Manage returns the total energy consumption in watt-hour for all fixtures on the floor with Aggregate Sensor Energy Data by Floor API. The energy consumption data can be retrieved for up to 45 days. The aggregated data response is published every 15 minutes. 
  • Detect lighting anomalies or display the exact brightness of fixtures to your building occupants using our new ‘near real-time’ Fixture Dim Level API.

Enhancements:

  • Security updates for enhanced overall system security and stability.
  • Manually upgrade Ubuntu packages in the Manage UI using patch upgrade. Please submit a ticket to Enlighted Support for Manage OS upgrade.
  • Building operators can monitor the actual dim level of fixtures in 'near real-time' via BACnet instead of the 15-minute average, so they know exactly what's going on in their building.
  • To decrease BACnet network traffic, the Change of Value (CoV) BACnet points default is set as 'unconfirmed.'
  • Integrating Enlighted with your BMS is now easier because only the Enlighted BACnet points you have enabled will be discovered by the BMS.
  • Server Name and Server Alias for EMCs now match the application hostname, allowing API requests to succeed.
  • Gateways cannot be set to channel 4 because this channel is resolved for device discovery to make discovery faster.
  • Gateways running firmware version 2.6.0 can be used with Manage systems on Ubuntu 18.04.
  • Floorplans exported to PDF are now hi-res (300ppi) to make them more readable. See the Save PDF option in  View Floor Plan.
  • Icon size scales directly within the floorplan zoom level so that the same parts of the floorplan are always visible regardless of the zoom level.
  • Build great analytics, dashboards, and reports more easily by getting up to 45 days of granular 15-minute energy consumption for a single floor with a single API request.

Impactful Fixes:

  • Profile can now be exported and imported into Manage.
  • The Task tuning data retrieved from Energy Reports CSV export is now accurate.
  • The Task tunings values from the Dashboard and the exported values in Excel are identical.
  • The CO2 units displayed in the CO2 emission screen are now in tons or pounds depending on the option selected.
  • Ethernet port assignment for on-prem servers will not change when performing an OS upgrade.
  • Gateways with a leading zero MAC address can be added to EMCs without trouble and other issues arising from missing leading zeros have been rectified.
  • Users can commission and place Gateways by right-clicking on the floorplan so floorplan does not get hidden in the bottom left corner of the floorplan image.
  • Field engineers are able to log in as a BACnet user to get API credentials to connect the Enlighted BACnet bridge to an EMC.
  • API authorization for BACnet users is as intended.
  • BACnet is not automatically enabled following upgrade.
  • Default BACnet account cannot be deleted.
  • Users can no longer commission Plug Load Controllers and ERCs to a child floor when no Gateways have been assigned to the child floor.

Known High Priority Limitations:

  • When a sensor is RMA’d, both the replaced and the new sensor are included in the count of commissioned sensors when determining compliance. This is incorrect, the list should display only the replaced sensors.
  • The Gateway firmware status fails to update with the correct firmware version after performing a firmware upgrade even when the upgrade was successful; the firmware version in device details is accurate.
  • The floorplan download feature regularly fails. We recommend you try downloading the floorplan at least five times if the process is failing, or take a screenshot directly from your browser.
  • Daylight groups cannot be created from the floorplan context menu if a fixtureless sensor is in the current selection.
  • When displaying network view on large floorplans with many sensors (100’s of sensors) the GUI freezes. We recommend you filter your view to a specific Gateway or area before going to the network view on a floorplan.
  • The Energy dashboard will not display hourly energy consumption for any other day besides ‘yesterday’.
  • When selecting devices in the manual firmware upgrade table the screen will go back to the top of the table after making a device selection.
  • The application works slowly or occasionally freezes when several devices from multiple floors are added to the manual FW upgrade table; we recommend devices are upgraded on a floor-by-floor basis.
  • Only devices in areas will be visible in other floorplan views after using the ‘Fixture Area’ floorplan filter until the page is refreshed.
  • The create group dialogue box remains open after successfully creating a daylight group. This allows a user to accidentally create multiple daylight groups with the same devices by clicking ‘apply’ multiple times in a row.
  • EnOcean switch visibility does not toggle correctly on the floorplan when viewing by switch group.
  • Switching between floors after configuring groups from the floorplan requires a hard browser refresh for the new floorplan image to show, user's should not be able to switch between floors when creating groups because groups are limited to a single Gateway.
  • Some floorplan controls, including the Select all button, break after using a mouse scroll wheel to zoom in or out on the floorplan.
  • Context menu is not displayed when the user right-clicks on the floorplan if drag or drop is unlocked.
  • Rediscovering deleted Gateways can take up to 1 hour.
  • When BACnet is deployed with an EMC renaming parts of the facility tree (areas, buildings, campus) may render the points associated with the renamed assets undiscoverable by the BMS.
  • Gateway is added only when MAC address is entered in lowercase.
  • Incorrect Manage Version is Displayed in Help Document

Manage 4.1.0 - Released for General Availability on 06/22/2021

New Features:

  • We are introducing a battery-less wall switch option to reduce maintenance costs and meet the demand for battery-less devices. EnOcean switches can now be used to control Enlighted sensors with the same functionality provided by Enlighted ERCs. The setup and configuration of these devices is fast and easy.
  • Save time when logging into your EMC and improve overall security by enabling Single-Sign-On (SSO) on EMCs. SSO enables users to log in using their company-assigned federated login and allows the customer’s IT department to configure password rules for their employees to meet their security needs.

Enhancements:

  • Configuring devices and gaining insight on a floor is now faster and easier because the entire floorplan image will always be displayed within the floorplan viewport at the lowest zoom level

Impactful Fixes:

  • RMA’d gateways will now show up in Subfloors.
  • Users can now change the name of their organization, campuses, buildings, floors, areas without having to remap BACnet points due to BACnet device IDs and instance ID changing.
  • Devices can be moved to gateways with a leading zero (0) in their MAC address.
  • When upgrading large systems, the process would occasionally appear to get stuck even though the upgrade would eventually complete successfully, this issue has been resolved.
  • Devices across multiple floors can now be selected when performing a manual device firmware upgrade.
  • Gray is now a protected color for ungrouped devices when showing groups on the floorplan.
  • Floorplan image no longer refreshes rapidly when performing firmware image upgrades which were previously causing discomfort for some users.
  • When sorting devices in the manual firmware upgrade the sort will persist after selecting a device in the table.
  • Resolved an issue that was introduced in 3.9.12 where users could not attach a volt-power map to a fixture type for soft metering.
  • Groups can now be successfully configured on the floorplan when accessing a system remotely via the eCloud browsable link.
  • Multiple devices can now be moved simultaneously.
  • The application will not freeze when many devices are selected on the floorplan.
  • Energy cost and savings values ($) are now correctly displayed on the energy dashboard where before they were showing energy consumption values (kWh).
  • Resolved an issue where commissioning and placing gateways would fail because the wireless security key was incorrectly formatted.
  • The floorplan image will now take advantage of the entire height of the browser window instead of a blank space sometimes being shown underneath the floorplan image.
  • ‘Master’ radio button can now be enabled for a sensor in a daylight group when the master sensor option is set for a daylight group.
  • Sensors will stay in their configured daylight group when being moved between gateways.

Known High Priority Limitations:

  • When upgrading a gateway in an EMC or adding a gateway to an EMC the process will fail if any byte of the gateway’s MAC has a leading zero. Support will immediately escalate this issue to engineering for a resolution.
  • Using the ‘Commission Gateway’ button, instead of right-clicking on the floorplan, places the gateway in the bottom-left corner where the user cannot select it forcing the user to decommission the gateway and recommission by right-clicking on the floorplan.
  • Rediscovering deleted gateways can take up to 1 hour.
  • Gateway firmware upgrade status changes to success before the upgrade completes successfully; device details will show the correct gateway version.
  • The gateway firmware status fails to update with the correct firmware version after performing a firmware upgrade even when the upgrade was successful; the firmware version in device details is accurate.
  • Some floorplan controls, including select all button, break after using a mouse scroll wheel to zoom in/out on the floorplan.
  • The context menu is not displayed when the user right-clicks on the floorplan if drag/drop is unlocked.
  • Switching between floors after configuring groups from the floorplan requires a hard browser refresh for the new floorplan image to show.
  • Only devices in areas will be visible in other floorplan views after using the ‘Fixture Area’ floorplan filter until the user refreshes the page.
  • EnOcean switch visibility does not toggle correctly on the floorplan when viewing by the switch group.
  • The create group dialogue box remains open after successfully creating a daylight group allowing a user to accidentally create multiple daylight groups with the same devices by clicking ‘apply’ multiple times in a row.
  • Daylight groups cannot be created from the floorplan context menu if a fixtureless sensor is in the current selection.
  • When displaying network view on large floorplans with many sensors (100’s of sensors) the GUI freezes. We recommend you filter your view to a specific gateway or area before going to the network view on a floorplan.
  • Users are unable to enable BLE events from the floorplan contextual menu when an unmanaged fixture is in the selection.
  • When uploading a new floorplan using the change floorplan feature the upload will always fail.
  • The floorplan download feature regularly fails. We recommend you try downloading the floorplan at least 5 times if the process is failing, or take a screenshot directly from your browser.
  • When selecting devices in the manual firmware upgrade table the screen will go back to the top of the table after making a device selection.
  • Duplicate BACnet device IDs are created when there are 1,000+ areas on a system.

Notes:

  • Manage 4.1.0 is not fully supported by the Microsoft Edge browser.
  • Panning has been disabled when the zoom level is ‘0’.
  • SSO user logouts are not captured in the audit log.
  • When RMA’ing an EnOcean switch it can take up to 5 minutes for sensors to sync to the new switch.

Manage 4.0.4 - Released for Limited Availability on 2/9/2021

New Features:

  • No new features in 4.0.4

Enhancements:

  • No enhancements in 4.0.4

Impactful Fixes:

  • Devices can now be added or removed from the current selection by control-clicking devices on the floorplan.
  • Users now select multiple devices by shift-selecting in the manual firmware upgrade device table.
  • The floorplan device right-click context menu will now appropriately display actions based on the devices currently selected and/or where the user right-clicked (by device type or on the floorplan).
  • Users can now simultaneously perform manual firmware upgrades on devices located on multiple floors.
  • Resolved a race condition when upgrading to v4.0.x from v3.9.5 that would occasionally stop the Licensing page from loading and prevent BACnet initialization.
  • In some cases, the fault status flag for some BACnet points was intermittently toggling to ‘true’ because Manage was not providing data within the configured timeout window; the BACnet API polling timer has been increased by 5 seconds and the timeout window calculation has been revised to reduce the likelihood of this issue surfacing.
  • BACnet lighting control value of NULL sets lighting to 100%/ON.

Known High Priority Limitations:

  • Users cannot adjust floorplan zoom using the mouse scroll wheel.
  • ‘Master’ radio button is disabled for daylight at the master sensor option when editing daylight groups.
  • Sensors are removed from daylight groups when moving sensors between gateways.
  • The floorplan in the manual upgrade screen frequently flickers and refreshes while performing the manual upgrade.
  • Duplicate BACnet device IDs are created when there are 1,000+ areas on a system.

Manage 4.0.3 - Released for General Availability on 12/14/2020

New Features:

  • No new features in 4.0.3

Enhancements:

  • No enhancements in 4.0.3

Impactful Fixes:

  • BACnet will now correctly handle float values between 0-100 for lighting override points.
  • When users navigate to the ‘Help Menu’, the Admin guide will be displayed correctly.

Known High Priority Limitations:

  • A NULL BACnet lighting command results in 0%/OFF lighting levels

Manage 4.0.2 - Released for General Availability on 12/9/2020

New Features:

  • No new features in 4.0.2

Enhancements:

  • The system will automatically generate Real-time Area Occupancy licenses based on the count of areas with ‘Zone Sensor Enabled’ even if the quantity of Zone Sensor licenses uploaded is zero prior to upgrading to 4.0.2

Impactful Fixes:

  • The in-line operating system upgrade will now work for all on-prem Lanner boxes regardless of network configuration.
  • Resolved an issue where BACnet backward compatibility was broken due to an API change.
  • Capture time in Fine-Grain Motion API response is now correctly based on the requested time range instead of the time at which the API call was made.
  • Backup files from version 3.5.2 and 3.5.4 can now be restored in Manage 4.0.2
  • Several UI enhancements.

Known High Priority Limitations:

  • Restarting Tomcat is required when enabling BACnet for the first time.
  • When performing firmware updates, the status shows as ‘Fail’ even when an update is successful, and Firmware Version reflects the updated version.
  • Unable to assign profiles in the Configure Groups Workflow.
  • Gateways do not always appear correctly in subfloors.
  • Download Fixture ID Map feature is unavailable in 4.0.2
  • The profile utilization report is unavailable in 4.0.2
  • The gateway outage report is unavailable in 4.0.2
  • Systems running on an MSI box cannot be upgraded to 4.0; please read our FAQ to determine if you have an MSI box.

Manage 4.0 - Released for General Availability on 11/10/2020

New Features:

  • All major web browsers will support the application once Flash support is depreciated on January 1st, 2021, due to a rebuilt UI technology stack.
  • Administrator and Facility Administrator users can now run and get results of emergency lighting tests per DALI specification IEC 62386-202 by using the DALI Emergency Lighting APIs.
  • Users can now create subfloors so that sensors can be commissioned on a new floorplan using gateways commissioned on an existing floorplan.
  • Building engineers can save energy, improve building occupant safety, and meet building code by enabling background lighting in the advanced profile options.
  • Real estate managers can support detailed space utilization use cases by enabling sensor level motion data from sensors by enabling ‘Fine Grain Motion API’ for sensors.

Enhancements:

  • System integrators can now enable building management systems to get zonal occupancy status on change of value via BACnet for near real-time occupancy-based control of HVAC systems.
  • System integrators can now enable building management systems to trigger lighting scenes via BACnet to support deeper third-party lighting control integrations.
  • System integrators can now enable building management systems to get the current count of disconnected gateways to support system alerts and troubleshooting.
  • System integrators can now enable building management systems to get the temperature data from sensors.
  • System integrators can now trigger DR events via BACnet by specifying both a DR level and duration.
  • Administrators can now track user failed login attempts in the Audit Log.
  • Administrators can now track logouts and inactive session timeouts in the Audit Log.
  • Administrators can use enhanced audit logging to track failed login attempts and inactive session timeouts.
  • Administrators can now track the system's compliance status and be notified when the system is out of compliance.

Impactful Fixes:

  • The heartbeat status of sensors with a fixture type of ‘desk sensor’ will be ‘real-time.’
  • Daily backup to the attached storage will now maintain a proper set of backup files.
  • When a user creates multiple profiles under a single profile template, all profiles will be assigned to fixtures.
  • ‘Enable Hopper’ is only available in the context menu if a user has selected a commissioned device.
  • The default start time for a new DR override event is now a few minutes in the future so that the start time will not be in the past when the user hits ‘Save.’
  • Scene light levels can now be edited after adding the scene to a scene template.

Known Issues:

  • Minor UI issues, in some cases screens, are not updating after taking action, and refreshing the screen often resolves the issue.
  • The profile utilization report is unavailable in 4.0
  • The gateway outage report is unavailable in 4.0
  • Systems running on an MSI box cannot be upgraded to 4.0; please read our FAQ to determine if you have an MSI box.
  • Fine Grain Motion API returns the correct data, but ‘captureTime’ is incorrectly based on request time instead of the requested time window.
  • Energy consumption and floorplan pages take a long time to load for Employee and Auditor roles; navigating on the facility tree will resolve the issue in most cases.
  • Right-clicking to get the device context menu does not work when viewing an area on the facility tree.
  • In some floorplan views filtering the view to specific groups or gateways is unavailable.

Notes:

Energy Manager releases prior to Manage 4.0 utilized Flash components in the application UI. All major internet browsers will stop supporting flash on January 1st, 2021; Enlighted strongly recommends that all customers upgrade their system to Manage 4.0 before the end of 2020. This release only supports the Ubuntu 18.04 operating system when deployed on the Enlighted Cloud; a future release will support the OS upgrade process for on-premise systems.

EM 3.9.14 - Released for Limited Availability on 7/6/2020

New Features:

  • Customers will be able to perform a one-time upgrade of the Energy Manager OS (Ubuntu 14.04 to 18.04) and other infrastructural components to meet customer performance and security requirements. Refer to the article Energy Manager Operating System (OS) Upgrade.

Enhancements:

  • Desk sensors (Surface Sensor, USB, SU-5i) no longer need to be placed in an area with ‘zone sensor-enabled to get real-time occupancy state via the Desk Occupancy API. This API can be viewed only if you are a registered partner or customer with us.
  • In-app help files have been updated to reflect the current Energy Manager version.
  • API users can determine sensor communication status via the last communication timestamp in the Get Sensor Details and Get Sensor Details by Floor API response.
  • API access is now more intuitively linked to user roles and privileges.

Impactful Fixes:

  • Sensor level EMC-Amaze sync will now be successful if the sensor has a ‘fixtureless’ sensor type.

Known Issues:

  • The OS upgrade process fails on Energy Managers not connected to the internet; this will be addressed later. DO NOT ATTEMPT TO UPGRADE THE OS OF AN ENERGY MANAGER NOT CONNECTED TO THE INTERNET.
  • Energy Managers running version 3.9.12.10079 (OS upgraded to Ubuntu 18.x) will need to be manually upgraded by Enlighted support; please contact Enlighted Support for a 3.9.14 upgrade.
  • Energy Managers running on a new mid-range Lanner box may swap the ethernet port assignments on the box following the upgrade, causing gateway and network connection issues.
  • The OS upgrade feature is not compatible with Energy Managers in the Cloud. This will be addressed in a subsequent release.
  • Energy Managers running on an MSI box cannot be upgraded to 3.9.14; if a customer wants to upgrade their MSI system, please contact Enlighted Support.
  • Switch groups cannot be created with Surface Sensor, USB, (SU-5i) sensors.

Notes:

The 3.9.14 release includes several security-based features/enhancements/fixes, and customers are strongly encouraged to upgrade to 3.9.14 at their earliest convenience.

Initial Energy Manager 3.9.14 upgrade should use version 3.9.14.10921.

Ubuntu 18.04 upgrade ISO image is version 3.9.14.10125.

EM 3.9.13 - Released for General Availability on 1/15/2020

Impactful Fixes:

  • Fixed an issue where the EM stopped sending zone data to Aire after being upgraded to 3.9.11
  • Fixed an issue where users were unable to edit the contact closure configuration after upgrading to 3.9.12
  • Fixed an issue where it was impossible to create switch groups with Gen 4 sensors running firmware version 5.5 or newer.

EM 3.9.12 - Released for General Availability on 11/21/2019

New Features:

  • Get Real-time Desk Occupancy for a Floor: Limited availability release of the Desk Occupancy API allowing select partners to get real-time occupancy status of sensors with their fixture type set as ‘Desk Sensor’ via a RESTful API. This API will be generally available in the 3.10 release. The Real-Time Desk Occupancy API requires that the customer purchase additional software licenses to be enabled.
  •  User Authentication for APIs: API access is now linked to user roles and access within the Energy Manager. The functionality provided by the API will mirror user permissions in the EM.
  • Location Accuracy and Fixture Installation Type: The following sensor parameters useful to the Where application can now be entered in the Fixture Detail page: sensor installation type and fixture offset height. The following floor parameters useful to the Where application can now be entered in the Floor Settings: Ceiling Height and Floor Elevation. These are used to improve the accuracy when determining the location of an Enlighted BLE tag by Where.
  • Bluetooth Tag Settings: The sensor reporting interval for the BLE tag button press and battery status events can now be configured on the floor/building settings page(s).
  • ERC Switch Control for Light Fixtures with Tunable White: ERCs can now be configured such that the bottom two buttons control the color of tunable white fixtures.

Enhancements:

  • Daylight Harvesting  Option in the ‘Advanced Lighting Profile’ window enabled to change daylight harvesting operation to improve energy savings. Normal operation is that lights in an area go to the max level when space becomes occupied and dim to meet the daylight threshold level. If the ‘When motion is detected, ramp up to the target ambient light level over 3 seconds’ option is selected, the lights will ramp as described to meet the threshold level. If the ambient light level exceeds the threshold level, the lights will remain off.
  • Improved sensor status sort: Status > hopper > MAC (alpha-numeric)
  • Auto retrieves lighting color from a DALI type 8 driver, requires a sensor with firmware version 5.5 or higher.
  • ERC low battery status threshold has been adjusted for Connected Lighting systems to be consistent with Enlighted One
  • New usernames must be between 5 and 64 characters; existing usernames will not change.
  • Once an EM or EMC has been sync’d with Amaze, the sync will persist without user intervention.
  • The sensor product code has been added to the sensor device table.
  • When creating a new area, the area name must now be unique to the floor.
  • Adding and Managing Fixture Types: Fixture types can now be defined as fixtureless; when a fixture is defined as fixtureless, all fields are grayed except ‘Name’ and ‘Install Type.’ This is predominately to support Where use cases.
  • Minor UI enhancements.

Impactful Fixes:

  • Generating the API Key: API Key security enhancements - API keys no longer visible to users.
  • If a user changed the BACnet Device ID parameter on the BACnet configuration page, duplicate Device IDs could be created. If a user changes the Device ID parameters on the BACnet configuration page, the old IDs will be overwritten, and duplicate IDs will no longer be displayed or exist in the database.
  • Fixed a bug where sensor fixture types could change when upgrading the Energy Manager.
  • Resolved an issue where profiles could not be deleted even when there were no associated fixtures.
  • Resolved an issue where users were not getting confirmation when sensors were successfully commissioned.
  • Users can no longer create duplicate usernames.
  • The ‘Find Record’ feature will now work for plugload devices as expected.
  • Demand Response API will no longer accept negative values as duration.
  • Occupancy heatmap will now show the floorplan even if there is no motion data for the selected interval; if no motion data, the user will be notified.
  • When editing the fixture type name during the fixture commissioning process, the fixture type drop-down menu will now be updated upon page refresh.
  • Future dates cannot be entered into the occupancy heatmap.
  • Fixture types can no longer be unassigned from a facility if a fixture in that facility uses it.
  • Minor UI fixes.

Known Issues:

  • Known issue with BACnet DR point, this point is not currently supported, fix planned for 3.10.
  • Known issue with fixture outage feature. This feature is not currently supported.
  • Sensor connected to DALI type-8 driver accepts FMT of type ‘warm/cool, low priority issue, no plan to resolve.
  • Uncommissioned sensors can be defined as hoppers; this prohibits the sensor from being successfully commissioned.
  • EmConfig Tool: Unable to upload the sensors if we choose fixture type as ‘None.’
  • Unable to commission a placed plugload device with right-click without selecting the plugload icon
  • Known issue with communication between EM version 3.9.11+ and the Aire server

Notes:

For Energy Managers with Ubuntu 14.04, use build version 3.9.12.10853

For Energy Managers with Ubuntu 18.04, use build version 3.9.12.10082

5.5.15 FW version required for tunable white, 5.6 required for daylight harvesting improvement, 5.7 required for button press/battery status configuration

EM 3.9.11

New Features:

  • Get Area Occupancy for a Floor: Customers and partners can now consume real-time area occupancy data by floor via a single RESTful API to enhance their real-time space management applications. The Real-Time Area Occupancy API requires that the customer purchase additional software licenses to be enabled.

Enhancements:

  • Improved audit log entries for Demand Response events to include the creation and update of Demand Response overrides. The log will also include a start time for any deleted, created, or edited DR event (excludes ADR events).
  • The tunable white slider that appears when a tunable white fixture is selected will show the user the current color temperature when they hover their cursor on the slider instead of clicking it.
  • Only admin roles can see other users’ API keys.
  • Removed the limit on the number of profiles that can be created on an Energy Manager
  • Improved floorplan zoom feature to remediate visibility issues at high zoom levels
  • Floorplan icon size: Floorplan icon size will now be retained across all floorplan views instead of resetting on each view
  • Area status will now be ‘Unknown’ only if all the sensors in that area are unreachable; otherwise, area status will reflect area state as occupied or vacant based on aggregate sensor data. Previously, the area would report as ‘Unknown’ if the area contains 5 or more devices, and 75% or more of devices in the area had a status of ‘Unknown.’
  • New users now must accept Terms & Conditions and reset their password before logging into the Energy Manager for the first time.
  • Facility Admins can now make Facility DR event commands for their facilities via API, but not to the facilities they do not have privileges.
  • When a user right-clicks on a single fixture in the floorplan view and selects ‘Assign Fixture Type,’ the drop-down will display the currently assigned fixture type instead of ‘Select Fixture Type.’ If a group of fixtures has been selected, ‘Select Fixture Type’ will still be displayed.
  • Minor UI enhancements

Impactful Fixes:

  • ERCs and plugload devices were not being displayed with a color representing the group to which they belong. If a device belongs to multiple groups, it will be displayed with the group's color to which it was most recently added.
  • Resolved an issue where ambient light values were not being properly aggregated in the hourly and daily tables.
  • Resolved various issues preventing alarms from being generated or cleared properly
  • Resolved a bug where the getEmergencyMode API was not reporting correctly; it may take up to 5 minutes for API to report correctly due to the 5-minute PM Stat interval.
  • Lighting control functionality for fixtureless sensors will no longer be available on the fixture details page.
  • Users can no longer create a daylight group by right-clicking on a plugload device in the floor plan view.
  • Old network health logs will now be pruned as intended (10yr default)
  • Resolved various UI issues related to the workflow for reassigning devices to new gateways
  • The seconds' value for scheduled DR event start time can now be ‘00.’
  • Users can now add ERCs to a switch group by selecting it in the floor plan view.
  • Resolved an issue preventing users from deleting gateways in certain conditions
  • Resolved an issue where devices from different gateways could be added to the same switch group. Switch groups require that all devices are on the same gateway.
  • Fixed an issue where the ‘Set BLE Mode’ API was not responding correctly
  • Resolved an issue where users could not end the test scene sequence by hitting the ‘End Test’ button and instead had to wait 10 minutes for the test to finish
  • Resolved an issue where the user was getting an error message when generating the Occupancy Heatmap report even when valid dates were entered and data and a floorplan was available.
  • When assigning fixture types to a facility or facilities, the Assign Facility window now shows to which facilities the fixture type has already been assigned.
  • Resolved an issue where users could delete a floor even if there were still assets (devices, groups, areas) associated with the floor
  • In some cases, when a gateway became disabled or disconnected, the Energy Manager database would become deadlocked when it attempted to reestablish a connection with the gateway. Limits have been placed on the rate at which the EM will attempt to reconnect with the gateway remediating this issue.
  • Minor UI fixes

Known Issues:

  • Known issue with communication between EM version 3.9.11+ and the Aire server

Notes:

  • Removed ability to assign fixture version when creating groups from the floorplan
  • Removed ‘Tunable White Fixture’ checkbox from the advanced profile options

Tunable white features require firmware version 5.4 or higher.

EM 3.9.10

New Features:

  • Various features for internal use only.

Enhancements:

  • Minor UI Enhancements

Bug Fixes:

  • The power output of a plugload device cannot be increased/decreased; the dimming slider on the floorplan view will be disabled unless at least one fixture has been selected.

Notes:

In this release, both features are internal features only and should be disabled before handing access to the customer.

EM 3.9.9

New Features:

  • Automatic Recovery of Sensors: The EM will now attempt to automatically recommission sensors that have been nonresponsive for at least 12 hours. This process will run daily. This feature can be disabled by the user if desired. This process can be disruptive to overall system operation, so it is possible to schedule; by default, the process runs at 2 am. All parameters can be changed via the System Management GUI.

Enhancements:

  • International characters can now be used in all names (building, first, last, etc.) fields.

Impactful Fixes:

  • Minor UI fixes

Notes:

Additional information on automatic sensor recovery can be found at our Support Portal.

EM 3.9.8

New Features:

No new features in this release

Enhancements:

No feature enhancements in this release

Impactful Fixes:

  • Fixed an issue where a user was unable to group select sensors on the
    floorplan if sensor fixture type was ‘None.’
  • Resolved an issue where daylight groups were not running properly based on their configured schedule
  • Resolved an issue with gateway commissioning status mismatch
  • Resolved an issue where some fixtures were not being handled correctly if soft metering was not enabled
  • Minor UI fixes

Notes:

None

EM 3.9.7

New Features:

  • Viewing the Gateway associated with Sensors or Devices: When in the floorplan view, devices will now be colored according to the group to which they belong. The device not in a group will be displayed in grey. If a user filters the view to a single group, then devices belonging to multiple groups, including the filtered group, will be displayed with the color of one of the other groups to which they belong.
  • Tunable White: Users can now control the color temperature of tunable white fixtures with scenes, profiles, and manual overrides from the EM. This includes support for circadian rhythm control based on an astrological clock. The sensor will retrieve the fixture manufacturer table (FMT) from the driver and update the EM accordingly based on the tunable range. The sensor will perform some basic logic tests on the FMT to ensure fields are populated in a way that makes sense.

Enhancements:

  • Occupancy Heatmap: The occupancy heatmap will now load more quickly and will display the last hour of data by default
  • Previously users could only create 255 profiles per Energy Manager; users can now create up to 255 profiles per facility. Profiles assigned to fixtures in a given facility will be automatically assigned to that facility when the Energy Manager is upgraded to 3.9.7.
  • Users will no longer be able to move devices while editing groups to accelerate system commissioning.
  • BACnet service automatically restarts after a device is added to an area, a sensor is removed from an area, or an area is deleted. This is to ensure the Energy Manager and BACnet domain model stays synchronized.
  • A more helpful error message will be displayed when a user enters an incorrect login.

Impactful Fixes:

  • The sensor profile is now immediately pushed to sensors any time a change to the profile is saved.
  • Resolved an issue where duplicate un-managed devices were created simultaneously if the EmConfig file was re-uploaded on the same floor.
  • Plugload devices are now removed from their switch or motion group if its gateway is changed; devices from different gateways cannot be in the same switch or motion group.
  • Resolved an issue where plugload devices could not be moved to a different gateway by selecting the device on the floorplan.
  • Users can no longer reset another user’s password.
  • Single-digit minute entries will now be handled correctly by the occupancy heatmap.
  • Resolved an issue where the EM did not retroactively update the state of fixtureless sensors if the occupancy state change message was not received.
  • Resolved an issue where un-commissioned sensors in an area were considered when determining area occupancy state.
  • Resolved an issue where gateway upgrade status could be stuck in ‘In-progress’ indefinitely.
  • Resolved an issue where the Gateway RMA process would get stuck.
  • Resolved an issue preventing users from deleting a floor after all devices, groups, and areas had been deleted from the floor.
  • Resolved an issue where device reporting was not being handled correctly if optional configuration fields were left blank.
  • Aggregate energy consumption will no longer include sensors that have not been commissioned.
  • Resolved various issues regarding Daylight Groups' handling of sensors being added/removed from the group or sensor configuration.
  • Resolved an issue stopping gateways from being successfully renamed in certain conditions.
  • Tunable White ‘Test Scene’ virtual switch functionality will now change fixture color and light level.
  • Resolved an issue where the Energy Manager, in some cases, was not sending data to a connected Aire Server.
  • Resolved an issue where sensors were not removed from a given motion group even though the UI displayed the change as successful.
  • Resolved an issue where following a sensor upgrade, the upgrade status and firmware version of that sensor on the Energy Manager was sometimes mismatched with the actual sensor state.
  • Resolved an issue allowing a sensor to become permanently disabled as a hopper.
  • Some BACnet points could be discovered that are still under development; these points have been hidden.
  • Minor UI fixes

Notes:

  • Known issue with a potential mismatch between gateway version on the status page versus device page

Energy Manager should be upgraded to 3.9.7 prior to commissioning sensors with 5.4, or higher, firmware if tunable white FMT has been loaded as part of manufacturing.

EM 3.9.6

New Features:

  • Limited availability of Fine-grained Motion API. The Fine-grained Motion API provides motion data at a 5-second interval in 5-minute buckets, and up to 1-hour of historical data can be retrieved per call. Common Fine-grained Motion API use cases are historical granular space utilization analysis and security forensics. The Fine-grained Motion API requires that the customer purchase additional software licenses to be enabled.

Enhancements:

  • Users can no longer modify the NTP server setting on an EMC. Restricting this modification increases the ability to meet Service Level Agreements.

Impactful Fixes:

  • In some cases, the Energy Manager would automatically enable sensors as hoppers to increase wireless network traffic. This issue has been remediated.
  • When there is a sensor communication error, the EM would previously display inaccurate light level and power values; now, a value of ‘N/A’ will be displayed when the user hovers over the sensor in the floorplan view.

EM 3.9.5 - Released for General Availability on 1/21/2019

New Features:

  • No new features in this release

Enhancements:

  • The ability to enable an email notification whenever a fixture is on for 24 hours or greater.
  • An API to get a list of Demand Response events that are currently active for a given facility.
  • The facility ID is now displayed on the facility settings page. Use this facility ID when referring to a facility via the API.
  • Internet Protocol settings and NTP settings persist through an EM upgrade.

Impactful Fixes:

  • Rarely, removing a hopper did not result in the hopper being removed. This issue is resolved.
  • On an individual fixture’s profile tab, pressing the “Push Profile” did not always result in a successful push of the profile to the sensor. This issue is resolved, and a success message is shown. Note that changes to light levels may occur gradually over 30 to 60 seconds, such that it may not be visibly noticeable that the profile changed.
  • If a sensor does not get the original message to be added to a daylight group, the sensor will sync and join the group later.
  • On an EM with many profiles, it takes much less time to save a profile.
  • The advanced option's envelope behavior settings are removed as this feature is not supported by sensor firmware.

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