Enable Desk Sensors (Surface Sensor, SU-5i-USB) to Report Occupancy

Desk sensor (Product: Surface Sensor, SU-5i-USB), a fixtureless sensor, is used for detecting and streaming occupancy status to Manage. The Desk Sensor is preconfigured as a Fixture Type in the Fixture Type database. When sensors are designated as Desk Sensors, the sensors report real-time occupancy status.

Sensors in an area enabled to report Occupancy will report occupancy status 'Occupied' within a few seconds of detecting motion.  The default vacancy timeout is 90 seconds; if no further motion is detected for the duration of this period, the sensor will report occupancy status 'Vacant'. 


You will need a Sensor license and API License for a sensor to report real-time occupancy status. Purchase licenses based on the number of sensors required to report occupancy data. See Request License for purchasing additional sensor licenses.

Enabling desk sensors to report occupancy status is a two-step process. 

  1. Assign Fixture Type = 'Desk Sensor' to a facility. 
  2. Assign Fixture Type = 'Desk Sensor' to Sensors 

Assign Fixture Type = 'Desk Sensor' to a Facility

To assign a Desk Sensor Fixture Type to a facility, navigate to Administration > System Management.

  1. Select Fixture Type Management > Fixture Type tabs.
  2. Select Desk Sensor Fixture Type, and click the Assign Facility tab in the Action column.


In the Assign Facility pop-up, select a facility and click Save to assign the Fixture Type to the facility.


When the Desk Sensor Fixture Type is assigned to the facility, the Desk Sensor is displayed in the drop-down list when assigning it to one or more sensors.  

Assign Fixture Type = 'Desk Sensor' to Sensors

To enable one or more sensors on the floor plan as Desk Sensors,

  1. Select a floor in the Facilities left panel.
  2. Select the Floor Plan tab.
  3. Select one or more sensors, right-click, and select Assign Fixture Type.
  4. Select a Fixture Type from the drop-down list.
  5. Click the Apply button.


The sensors are assigned to the   fixture type Desk Sensor.

You can also assign the Fixture Type to a sensor by double-clicking a sensor on the floor plan and selecting the Desk Sensor Fixture Type in the drop-down list in the Fixture Details screen.



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