Only admin users can access the Backup and Restore screen.
- Sign in to Manage using your admin login credentials. Re-verify the password for user admin.
- Go to Administration > Backup and Restore. The Backup and Restore screen is displayed.
- Navigate towards the end of the Backup and Restore screen to the List of all backup files section.
- Locate the appropriate backup file that you prefer to download and click on the Download button available in the Action column. A pop-up appears as shown in the following image.
Complete the download by following the browser-specific messages with the progress and completion of the download.