Creating a New User

For Partners and Customers.

You can add new users and update existing user information. Select unique usernames to identify users and allow access to Space. User names can be in the form of any string, and passwords must have at least eight characters, including one number, one lowercase, one uppercase, and one special character. As an administrator, you can add users to the application and create additional administrators for your organization. To create an SSO user, refer to the Creating a New SSO User.

Note: To create a new user, you must be logged in as an administrator.

To create a new user:

  1. Click the down arrow in the top right corner and navigate to Admin Settings.
  2. Select User Management.
  3. Select an existing organization from the drop-down.
  4. Select a user name from the Users drop-down or enter new user details in the fields.
  5. Choose the appropriate button to enable user status. The following two types are defined:
    • Active User – Users can access all functions of the Space application.
    • Inactive User – Users do not need to have access to the Space application.
  1. Choose the appropriate button to enable the user role. The following two user roles are defined:
    • User – A user with this permission can access all functions of the Space application.
    • Admin – This user can manage and view all users in the organization and assign administrator roles for other users in the organization.
  1. Click the Create button.


After users are added to the system, you can update the information. To update existing user details, log in with an admin-enabled role and navigate to Admin Settings > User Management. Select the organization and an existing user from the drop-down menu. In the display shown above, edit the fields and click the Update button.

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