Add, edit, or delete User Groups via the Building Access Groups page

Once a Whitelist User Group has been added to an Access Group, the users on the whitelist can be edited.

  • To add and manage Whitelist Groups, Admin users must have Global Admin, Super Client Admin, or Client Admin to add and Whitelist User Groups.
  • Admin users can only access this feature if the User and Access Management > Advanced user group and space access management setting in Basic Console is ON.

This page shows how to perform the following actions via the Building Access Groups page:

Add users

  1. Go to Advanced Console > Building Access Groups.
  2. Under the appropriate Access Group, click the name of the whitelist in the Edit Whitelist User Groups.
    UserGroupsBldgAccessGrpsPage1.png
  3. To add a single user to the whitelist, enter their First Name, Last Name and Email.
  4. Click Add.
    UserGroupsBldgAccessGrpsPage2.png
  5. Click Save Changes to User Group at the bottom of the popup.

Add or edit users in bulk via CSV

  1. On the Building Access Groups page, under the appropriate Access Group, click the name of the whitelist in the Edit Whitelist User Groups.
    UserGroupsBldgAccessGrpsPage3.png
  2. In the Edit User Group Whitelist popup, click the Download User’s CSV.
    UserGroupsBldgAccessGrpsPage4.png
  3. Open the CSV file on your computer and make updates to the user details. Delete rows for any users to be removed from the whitelist.
  4. When you are finished make updates to the CSV file, return to the Edit User Group Whitelist popup, and upload the file from your computer. 
  5. To remove any users that have been deleted from the CSV file, select the Remove all users not on this list
  6. Click Add All.
  7. Click the Save Changes to User Group.

Delete a single user from the Whitelist

  1. On the Building Access Groups page > Edit Whitelist User Groups field, click the name of the whitelist.
  2. In the Edit User Group Whitelist popup, check the Delete? checkbox for the user in the list.
  3. Click Save Changes to User Group.
    UserGroupsBldgAccessGrpsPage5.png
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