Manage and create Building-level cards

Building-level cards are created and managed in the Basic Console. They are available to an individual building and are seen by users who have access to that specific building. (Portfolio-level cards can be displayed in the app in one or more buildings.)

Please be aware that Static Cards are the only template types that users can update; dynamic and feature cards are managed by the app. 

Console users also can set an alert card for each building. Alert cards remain pinned to the top of the homepage cards displayed on the app.


Global Admin, Super Client Admin, Client Admin, and Content Manager roles can access
Building-level cards for the buildings they have access to.

Create new Building-level static cards

mceclip0.pngIf you want to create a static card that can be used in more than one building, please create a Portfolio-level static card.

  1. In Basic Console - Desktop > Select Portfolio/Building > Update > Cards Manager >  +Create New Card

    The New Card page displays steps to create the card.
  2. Select layout. Choose one of the standard Templates or one of the previously Saved Templates. Template options include:
    • Hero-card-image-top
    • Hero-card-image-left
    • Hero-card-image-right
    • Custom template (HTML) – This template uses HTML code and requires technical, HTML skills. Only Global Admin or Super Client Admin users can create cards using this template.
  3. Add images. Select Image and upload your image.
    • Please be aware of defined Upload Specifications.
      • File type .PNG or .SVG
      • Image file size less than 5MB
      • Dimensions maximum 480w x152h px and minimum 304w x 96h px
    • The required size may vary depending on the layout selected; the image must exactly meet requirements.
    • To add an image that has already been used in another card, change the filename of the image before uploading.
  4. Enter Card details. Enter content details for your card. Fields and character limits vary depending on the template selected. 
    Card Name Only your Admin users can see this title. Give the card a meaningful name that will help others understand what it is for.
    Header Headline that appears on your card. The character limit on this field varies depending on the chosen layout.
    Button Text Enter a brief call to action in the field. The button has a character limit of 16 characters.
    Content Enter a short message. The character limit on this field varies depending on the chosen layout. See the specifications details below.
    Button Link
    This field can handle a website URL, email address, or a click-to-call telephone number.
    • Website URL
      When entering a URL, include the protocol "https" or "http".
      Example –
    • Email address
      When entering an email, enter "mailto:" and then the email address. Example –
    • Telephone number
      When entering a telephone number, enter "tel:" and then include the full international prefix to ensure that it works outside the call origin country. Do not include any spaces or dashes.
      Example – tel: +12015550111.

  5. Preview the card before saving.
    • Global Admin and Super Client Admin roles can select the Save Card as a template checkbox if you want to save it as a template. The card will be available to other Console users within the same organization via the Saved Templates tab of the template library.
  6. Click Save card.

mceclip0.png If the Visible Cards section has reached the maximum number of cards, the new card will automatically move to the Card Catalog section. To make the card visible, rearrange the cards so the new card will fit in the Visible Cards section.


Create Alert cards

Console users can set an alert card for each building. Alert cards remain pinned to the top of the homepage cards displayed on the app.

  1. To set an alert card, click and drag a card to the first spot in the Visible Cards section.
    • If another card is already in the first position with the toggle turned on, you will not be able to move a new card to that spot. Switch the toggle to OFF.
  2. Click the toggle to ON.


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