Using Neighborhoods

If the Neighborhoods feature has been implemented by your Organization, Super Client Admins and Client Admins can manage them in the buildings they have permission to access, via the Advanced Console > Floor Config page.

• Each desk, room or amenity can belong to only one neighborhood; that is, each can have only one neighborhood tag.

• Desks, Rooms, and Amenities can be assigned to a neighborhood one at a time or via bulk edit at the floor-level list view.

• The CSV template includes the allowed color values for neighborhoods. Simply download the template and enter the color name in the CSV file. 

• Neighborhoods are not linked to Access Groups; however, Access Group permissions assigned to each asset will apply.

• Neighborhoods can be made visible to users even if they are not in the asset’s Access Group by using the Visible Without Access setting.

• In the app, Temperature and Neighborhood views at floor level on the map cannot be turned on at the same time.

How Neighborhoods display in the app

On the floor map, the neighborhood area is identified by a text label (Name) and displays as a color-shaded area, surrounding all tagged assets. Employees can see how many rooms or desks are available within each neighborhood.

• Each Neighborhood area can encompass desks, rooms, and amenities.

• When a color is selected for a neighborhood, any assets assigned to it will display a halo of that color.

• Technically, each floor can support up to 16 neighborhoods, with unique highlight colors; however, it is not recommended to have that many neighborhoods on one floor.

Best practices

Begin with just a few neighborhoods and keep them rectangular in shape.

• Use a consistent naming convention for neighborhoods, such as department titles, cross-disciplinary team names, or business functions. Remember: the term will appear on the map, so make it meaningful to employees.

• Choosing Colors

  • Technically, each floor can support up to 16 neighborhoods, with unique highlight colors; however, it is not recommended to have that many neighborhoods on one floor.

  • Amenities, rooms, and desks that are assigned to a neighborhood should be close to each other, so the shaded area renders as one solid shape. For example, if desks that are scattered around on a floor are assigned to a neighborhood, it may create a checkerboard effect on the map.

  • Select very different colors for neighborhoods that will display next to each other.

• Remember to include nearby amenities in neighborhoods.

• To make a room or desk in a neighborhood unbookable, turn off booking at the room or desk level — do not remove it from the neighborhood.