Set up Comfy Roles and Permissions

• How it works
• Roles
• Setup
• Permissions matrix

How it works

Comfy subscriptions come with a set of administrator roles that give admin users in the organization permissions to perform specific tasks within consoles. What functionality administrator roles can access depends on your organization’s user and access management configuration, which was set up during your implementation.

Customer roles can be granted access portfolio-wide, to multiple buildings, or to a single building. This choice should be based on what is appropriate for the user’s position and responsibilities.  

Roles

As a best practice, your organization will have been set up to have two Global Admins who have permissions to manage the overall system and access. Good candidates for Global Admins are staff members who are familiar with organizational structure, locations, and processes used for other types of access management across enterprise systems.

Global Admins are responsible for content, user permissions, and settings at the enterprise level, across all the company’s locations. They have access to all permissions across all locations.

Setup

Users within your organization should be assigned roles based on what they will manage:

• Overall system and access (Global Admin)
• Whitelist User Groups and Access Groups, if role functionality is enabled (Global Admin and Super Client Admin)
• Homepage Cards content (Global Admin, Super Client Admin, Client Admin, and Content Manager)
• Bookable Zone capacity (Global Admin, Super Client Admin, and Client Admin)

Permissions matrix

* Indicates permissions that may vary depending on Customer Users and Access Management settings.

• User and Access Administration
• Object Management
• Homepage Cards Management